Testimonial

ANZ Stadium

"With more than 1.5 million sports and entertainment fans visiting the Stadium in 2015, one of our highest attendance figures since the 2000 Olympic Games, the business deemed it necessary to upgrade our entire fleet of POS hardware at the Stadium.  We have also rolled out the hardware refresh at all other managed venues such as Sydney Motorsport Park, Syndey Olympic Park venues and at numerous other NSW sites.

 

We take our role of deliverying a "fans first" experience extremely seriously.  We are able to take 40 POS units up the the HunterValley to operate during a concert, update sales back to our central server from remote locations and then have these same terminals back at  the Stadium running wirelessly at pop-up bars, ready for an 80,000 fan attendance football event the following day."

 

 

David Fletcher - Manager Information Technology
http://www.anzstadium.com.au/

Canterbury League Club

"Whilst performing the necessary due diligence in seeking innovative platforms to grow with our business, it soon became apparent that our existing partner, InfoGenesis, was still well ahead of the game in technology, support services and their ability to integrate seamlessly with other systems. Simply said - they delivered on everything that they promised us” 

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Peter Watsford - General Manager IT
https://www.canterbury.com.au/

The Australian Golf Club

"InfoGenesis' Range Server Interface alleviates a number of steps previously required when members purchase a quantity of practice balls.  The Club always welcomes opportunities where our suppliers can work together with us to champion integration that improves our member experience and provides cost and time efficiency gains within our operation."

David Campion, Finance & Club Manager
http://www.australiangolfclub.com/welcome/index.mhtml

Melbourne Cricket Ground

"With a mature, yet state-of-the-art application, InfoGenesis delivers a tailored solution that meets the unique requirements of our event-based operation," says Clive Driscoll. "We required a solution that could not only process transactions fast and accurately, but also provide enterprise-wide reporting to allow us to analyse and improve our business.  We have the tools to analyse events and make changes based on trends and successful promotions, thereby improving our customer satisfaction and bottom line."

Clive Driscoll - Chief Financial Officer
http://www.mcg.org.au/

Hyatt Hotels

"We required a POS system that was going to be fit for our various styles of properties", said Cameron Hammond, Director Information Systems - Pacific Region. "We had installed InfoGenesis at our flagship Sydney property in 2002. The success of this installation and continuing support for our operation teams and managers ensured InfoGenesis would be highly regarded when we began looking at a solution or our Australian and New Zealand sites".

Cameron Hammond - Director Information Systems Pacific Region
http://www.hyatt.com

Cypress Lakes Golf & Country Club

"Our task has been to implement quality systems throughout the property to ensure a first class golf product is being offered to our members and resort guests.

 

Virtual Manager ticks the box, I have used many membership systems but none so straight forward and comprehensive as Virtual Manager.  From install to everyday use, we have seen a dramatic increase in the productivity and accuracy in our approach to the membership database and member interaction."

James Harris - Golf Operations Manager
http://www.cypresslakes.com.au/cms/

Ballina RSL Club

"A pre-requisite for us was to find a solution that would ensure a successful launch of our Your Rewards membership program.  We evaluated a number of technology vendors and found that InfoGenesis offered the total package we were looking for, InfoGenesis' point of sale, procurement and Virtual Manager Membership systems provided the features, functionality and customisation we required."

Tony Cook - CFO Ballina RSL
http://www.ballinarsl.com.au

Gallagher Hotel Group

"Our customers are our greatest asset.  We made the decision to partner with InfoGenesis because we required a complete turn-key solution that would allow us to understand, recognise and reward our loyal customers.  Assisting us in identifying our guest's preferences, managing various promotions and marketing activities, whilst generating meaningful reports for the organisation was paramount for GHG.  Using the intelligent technology of Virtual Manager, we want to acknowledge our guest's preferences, communicate with them through their preferred mode and offer membership incentives which are worthwhile to them".

 

Angela Gallagher - Group General Manager
http://www.gallagherhotels.com.au/

Village Roadshow Theme Parks

"This migration supported a corporate strategic objective to consolidate, integrate and align our usage of the InfoGenesis system.  InfoGenesis provides a solid, reliable and scalable system that supports our operational needs.  We also wanted to enhance our customers visit by offering additional benefits, this consolidation enables our business to expand our Splash Cash incentive across all parks or introduce the capability for guests staying at Sea World Resort to charge back to their room for purchases at any of our Theme Parks."

 

Doug Baker - Head of IT Projects
http://www.villageroadshow.com.au/

Cabravale Diggers Club

"...the industry has experienced many changes since our InfoGenesis implementation, including tax increases and the smoking ban. We realised back in 2005, that we required an inventory solution that was reliable, flexible and scalable so as to enable the club to maximize profitability and reduce potential losses. InfoGenesis simply ticked all the boxes in meeting our expectations of a feature rich application for stock management"

Brian Farrugia - IT Manager
http://www.cabravale.com/

Delaware North Venue Services

"The results have been outstanding, with streamlined efficiency, increased productivity, and cost saving goals all being realised. The new system has been well received by employees and has solved “a shopping list of problems” that the company faced with its previous use of multiply POS applications”.

 

 

Matt Hoskin - Group IT Manager
http://www.delawarenorth.com